Detroit Pistons Auctions FAQ

• I am new to the Detroit Pistons Auction Site, where do I start?
  Everyone is invited to browse the Detroit Pistons Auction Site; however, you must register by creating an account if you would like to bid on or purchase anything on the Detroit Pistons Auction Site. You may register

  here

• What is the Detroit Pistons Privacy Policy?
  The Detroit Pistons Basketball Company can be found

  here

• Do I have to enter my credit card information when I register?
  No, you are not required to provide your credit card information when you register your account. However, you will be prompted to provide credit card information before you place a bid for an item.
• How can I submit a bid?
  After you review the information for the item that interests you, click on “Place Bid” and follow the directions to enter and confirm your bid.
• Is there a charge to place bids?
  No. You are not obligated to pay a fee for browsing or bidding on an item. If you win the auction, you will be obligated to pay the full amount of your bid, plus any additional sales tax or shipping and handling costs.
• How do I increase my bid?
  To increase your bid, you can do so by simply entering another bid on the auction. This bid will not change your current bidding amount if you are the winning bidder, but will ensure you are still winning up until the new amount.
• Can I increase my maximum bid amount after I have placed a bid?
  Yes. If your maximum bid amount has been outbid, or you want to increase the dollar amount of your existing winning bid, you can place another bid at a higher amount. To increase your current bid amount, simply return to the listing and enter and submit a new, higher maximum bid amount (this amount is the most you're willing to pay for the item).
• How will I know if my bid is no longer a winning bid?
  We will send you an e-mail when your bid is no longer a winning bid. However, there can be unpredictable delays in e-mail transmission. We suggest that your regularly visit the Detroit Pistons Auction Site to check your “Bidding Activity”.
• How does text bidding work?
  Once you have successfully activated Text Bidding; Here’s how you get started: Send ; to [1+313-789-1630] and your bid will be placed. The auction text reference number can be found on the listing pages. Look for the mobile sign! As an example: Sending HOOPER2020;15 to [1+313-789-1630] will place a bid of $15 on auction with text reference number HOOPER2020.
• How much does text bidding cost?
  Standard text messaging rates apply. Please note, the country of origin for the Detroit Pistons Auction Site response phone number is the United States of America.
• How to register for text bidding?
  a. Please go to your account section on pistonsauctions.com where you will see the Bid by SMS section. Select “Update” and follow the flow on the site in order to complete registration. b. Please remember a credit card and approval of the terms and conditions is required for you to bid via text message.
• What happens if I win an auction through text bidding?
  Just like any auction on the pistonsauctions.com site you will be automatically charged the winning amount and sent a text message with your confirmation details.
• Can I add Buy Now items to my shopping cart?
  Yes, this feature allows you to add multiple Buy Now items to your shopping cart.
• How do I find out if an auction has ended?
  You can locate an auction you have bid on from within the Manage My Bids>View My Bid Status section of My Auction Account section of the auction website, or by entering the listing's listing number, if known from the Search page.
• How will I know if I win?
  We will notify you by email if you win; although you are responsible for determining if you have won by visiting the site and checking the status of your bid in My Account.